• Payment of teaching sessions should take place before they can be attended. Sessions can be paid either separately as individual lessons (24 hours before each session) or in bulk as a course (24 hours before the first session of a course).

  • Payment is made via PayPal.

  • Attendance of classes should take place as scheduled.

  • A class can be rescheduled no later than 6 hours before its start via Calendly (see Reschedule Button in the Confirmation email) or by notifying the tutor via email. A class which has not been attended without such notification is non-refundable.  

  • Punctuality in class attendance is expected as a class begins and ends at the scheduled time.

  • Timely submission of answers to writing tasks is expected as feedback on written answers can only be given during the time period of scheduled classes. Only answers to writing tasks assigned for homework are due to receive feedback.

  • Feedback on additional written answers can be given at an extra fee.

  • Students are expected to attend the session(s) by using a device with a reasonably large screen (e.g. a laptop, PC, etc.) and having stable Internet connection to gain maximum benefit from the lesson(s). Zoom, the online platform where classes are held, can be downloaded for free from here.

  • Students are expected to dedicate ample time to homework and self-study tasks before and after each session.

Service Policy

  • Scheduled and purchased classes, which are cancelled by students no later than 24 hours before the start of the first session, are fully refundable.

  • Scheduled and purchased classes, which are cancelled by students later than 24 hours before the start of the first session, are partially refundable (75% of purchase price).

  • Scheduled and purchased classes, which are cancelled by tutor at any time are fully refundable.

Cancellation Policy

What information is collected and shared, and how this is done:

  • This website is hosted by Squarespace. Squarespace collects personal data when you visit this website. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form. This website collects personal data to power this site analytics, including: information about your browser, network, and device, web pages you visited prior to coming to this website, your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, timestamps. This information is shared with Squarespace, this website analytics provider, to learn about site traffic and activity.

  • When you purchase lessons or a course package on this website, personal information is collected from you to complete the order.

  • Booking information, such as name, email address, details relating to your purchase (for example, course choice, current language level, selected time slot(s)), is collected from you and is shared with Calendly and Doodle, as they are the booking service providers for this website. Here are the privacy policies of Calendly and Doodle.

  • Personal information may also be collected by Zoom, the online platform where classes are held. Here is the privacy policy of Zoom.

  • Payment information, such as debit/credit card information, is processed by PayPal. Here is the privacy policy of PayPal.

  • When you submit information to this website via webform, the data requested is collected in the webform in order to track and respond to your submissions. This information is shared with Squarespace so that they can provide services to this website. This information is also shared with Zoho and Dropbox for storage. Here are the privacy policies of Zoho and Dropbox.

  • This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: information about your browser, network, or device, information about this site and the page you are viewing on it, your IP address.

Why this information is collected:

  • Personal information is collected in order to deliver the services and provide clients with customer support.

What is done with this information:

  • Personal information will be used only for the specific reasons for which it is collected. In order to provide you with a specific service, for example, when you make an enquiry or a payment on this website, personal information is collected.

How long this information is stored:

  • Your personal information is retained for as long as necessary to achieve the purposes for which it is collected as well as to comply with any applicable legal, regulatory or accounting requirements.

Your rights under UK legislation

  • Under the Data Protection Act 2018, you have the right to:

be informed about how your data is being used

access personal data

have incorrect data updated

have data erased

stop or restrict the processing of your data

data portability (allowing you to get and reuse your data for different services)

object to how your data is processed in certain circumstances (The Data Protection Act)

How to withdraw your consent

How this site uses cookies

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These functional and required cookies are always used, which allow Squarespace, this website hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge this website’s cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Privacy Policy Updates

  • Any updates to this Privacy Policy will be posted to the website.

Privacy Policy